SMS Messaging Terms & Compliance
1. Program Description:
- This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with The Cherry Hill Spa through our website at https://cherryhillspa.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.
- Opt-in is collected via web forms with a dedicated checkbox for SMS consent.
- Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions:
- You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages.
- Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
- To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
3. Support Information:
- If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@vouprecherryhillmall.com or call +1 856-382-7838 during business hours.
4. Carrier Liability:
- Carriers are not liable for delayed or undelivered messages.
5. Message & Data Rates:
- Message and data rates may apply for messages sent to you from us and from you to us.
- Message frequency varies based on your service usage and appointment schedule.
- For questions about your text plan or data plan, contact your wireless provider.
6. Supported Carriers:
- Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.
7. Age Restriction:
- You must be 18 years or older to participate in our SMS program.
8. Privacy Policy:
- For privacy-related inquiries, please refer to our Privacy Policy at https://cherryhillspa.com/privacy-policy
- We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.
